Taxes & Duties

Customers are responsible for all taxes and duties that may apply on the order. We are not responsible for any such taxes or duties or delays caused by customs.

ORDER STATUS:
Due to the volume of orders we process, we cannot cancel an order once it's been placed.

An order confirmation email is automatically sent when an order is placed. After confirming that your order confirmation email did not end up in spam, please contact us at info@novabebe.com and we are happy to help.

Please allow 48 hours for tracking to be updated.

We are not responsible for any lost or stolen packages. Please contact the last available courier if you are having trouble tracking your package.